OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
89 ratings and 57 comments received in the last 90 days.
16 May 2025
Josh gave a great service
14 May 2025
I was extremely satisfied with my experience at the MINI Centre. Joshua went above and beyond to make the whole process smooth and enjoyable. He was friendly, knowledgeable, and never pushy, which made me feel comfortable and confident in my decision
12 May 2025
Carly was very helpful when going through the process and purchasing the car and the handover.
03 May 2025
Very easy process and procedure to part exchange our mini for a brand new one.
03 May 2025
That spend time and effort to make sure you have all the right information about your new car thanks
25 April 2025
I was kept in the loop the whole time. My sales representative was very helpful throughout.
23 April 2025
As above.
18 April 2025
Everything went well
01 July 2025
Adviser was efficient and the car was ready before the appointed time.
30 June 2025
Excellent
26 June 2025
The staff were very knowledgeable and helpful and I had a very good experience
25 June 2025
A problem was resolved quickly and I was given all the information I needed. A complimentary car wash and hoover was much appreciated.
24 June 2025
Pleasant efficient but informal environment. All questions answered with no time pressure.
23 June 2025
excellent
21 June 2025
Very satisfied with BMW service.Ex
21 June 2025
Friendly staff tel me when the mini was ready because I had to wait for the service to be done because I was on my way out for the day
21 June 2025
everyone was fantastic
19 June 2025
Above a beyond service and to reset an incorrect brake pad warning message
04 June 2025
Both Carly and Matthew were great. There was a lot of back and forth and change in monthly PCH value etc at the outset of the conversation - which was no reflection on them but more so new systems and ways of working with Mini HQ. Needs ironing out