OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
120 ratings and 102 comments received in the last 90 days.
23 October 2026
C
19 October 2026
Carly was very helpful, friendly and informed and assisted me through all aspects of buying a new car.
17 October 2026
Complete confidence in Jack and the team ,he just makes everything so easy for me from start to finish ,this is my fifth car from the same dealership
16 October 2026
Carly is the best person working for mini , very impressed with the whole experience as never had a dealer look after me as well as Carly did
15 October 2026
Friendly, professional and efficient service !
15 October 2026
Great service from Jack
12 October 2026
We thought the interest rate was misleading.
08 October 2026
Jack is always a pleasure to deal with . Nothings a problem with him. This is my son's car on Motability . Jack is so good to him and my son really likes's Jack The other staff at group one mini are always happy to help also. Great showroom
30 September 2026
Good experience at the centre and sales were very helpful in getting my new Mini.
29 October 2026
Stanley could not have been more helpful
29 October 2026
Good service
28 October 2026
Felt like a valued customer and looked after while I waited for the work to be done on my Mini.
27 October 2026
Check in, comms, speed all excellent. Charged battery was icing on the cake and means I'll be back for sure
27 October 2026
There was a slight issue with price not being communicated but Jessica and Nick went above and beyond to resolve this.
26 October 2026
Good communication and customer friendly.
26 October 2026
Nick was very efficient, nothing was too much trouble
26 October 2026
Great service, only think that could be improved are a few more tables upstairs for working at
25 October 2026
This is my second MINI John Cooper Works ALL4, and once again it's been a great car. I purchased this one from MINI Cheltenham, but since then I've moved to Bedford, so Group 1 is new to me. I have to say, the experience so far has been excellent.
23 October 2026
Excellent customer service, very friendly and professional
FIND Group 1 Auto Bedford.
Address
- Clifton Parc, Caxton Road, Bedford, MK41 0GL
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:11:00 - 16:00
Phone
- 01234 434 972
Bedford as well as surrounding areas including St. Neots, Rushden, Huntingdon and Biggleswade
Address
- Clifton Parc, Caxton Road, Bedford, MK41 0GL
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:09:00 - 13:00
- Sun:CLOSED
Phone
- 01234 434 972
Bedford as well as surrounding areas including St. Neots, Rushden, Huntingdon and Biggleswade
27 October 2026
Great communication and informative of process. Also got my car 4 weeks earlier that initially advised