OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
82 ratings and 60 comments received in the last 90 days.
18 February 2026
Everything explained clearly and felt no pressure to complete the purchase. Felt very comfortable
12 February 2026
Welcomed, offered a drink, friendly atmosphere, guided through process of purchasing my new car which proved to be painless! Very happy with the communication throughout and, following purchase.
09 February 2026
Jack Esden was our sales rep and he was brilliant - extremely knowledgeable and helped me find the perfect MINI within my budget.
24 January 2026
Always a great experience, the team are always helpful and knowledgeable
23 January 2026
We had Marsha to guide us through everything making it a very smooth and pleasant experience.
20 January 2026
V good
30 December 2025
Quick and easy hand over
30 December 2025
Jack was helpful, patient and professional.
23 December 2025
Jack has been great to deal with and the handover from Marsha was very thorough and she was understanding/patient of my two children who were a bit boisterous after a long journey
28 February 2026
Always a good service
25 February 2026
N/A
25 February 2026
Good service
25 February 2026
Failed MOT and you were unable to find replacement run flat tyre which meant returning a week later for retest
25 February 2026
Excellent customer service kept me updated throughout the process.
24 February 2026
Prompt efficient service, but quite expensive.
24 February 2026
Swift and straightforward. Everyone was friendly and welcoming.
17 February 2026
Mo was very helpful and all problems sorted
16 February 2026
Our was just in for its MOT this time but it went without a hitch. We received the video to confirm it had passed and the car had been valeted as well.
16 February 2026
The team are very friendly and professional and Noemi goes above and beyond to make sure the whole experience runs smoothly!
FIND Group 1 Bedford.
Address
- Clifton Parc, Caxton Road, Bedford, MK41 0GL
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:11:00 - 16:00
Phone
- 01234 434 972
Bedford as well as surrounding areas including St. Neots, Rushden, Huntingdon and Biggleswade
Address
- Clifton Parc, Caxton Road, Bedford, MK41 0GL
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:09:00 - 13:00
- Sun:CLOSED
Phone
- 01234 434 972
Bedford as well as surrounding areas including St. Neots, Rushden, Huntingdon and Biggleswade
27 February 2026
The sales person (Carly) listened to what we required and offer several suggestions on how to finance the car. She was able to answers our questions on the various functions of the car. The reasons for not giving is down to Mini not Carly.